Everyone wants to be a consultant. I study communication because I want to solve communication-related problems. Often I am concerned with the status of research that is not applied. Practical application of evidence-based research should be a natural inclination, not a rarity. With that being said, for those interested in becoming a “consultant”, I found these job descriptors helpful:
- Diagnose Problems
- Recommend Solutions
- Facilitate Interventions
- Evaluate Outcomes
Business and Professional Communication in the Digital Age
(Waldeck, Kearney, Plax, 2013)
These consulting standards present a wonderful opportunity for all of us to engage in communication consulting on a regular basis. Working in an organization (any organization) requires problem-solving skills that lead to effective solutions. Properly facilitating interventions (i.e. solving the problem) and evaluating what works are steps that can be accomplished by most competent employees. Sometimes it takes an expert, an outside observer, but more often it takes an employee that is willing to solve the problems of an organization through creativity and innovation.